Shipping Policy
Last Updated: [22 Dec 2025]
At ZINARA, we take great care in processing and delivering every order. This Shipping Policy outlines how and when your orders are shipped.
1. Order Processing
All orders placed on our website are processed within 2–4 business days, excluding weekends and public holidays.
Once your order is processed and dispatched, you will receive a confirmation email with tracking details.
2. Shipping Locations
We currently ship to both domestic and international locations. Shipping availability and delivery timelines may vary depending on your destination.
If your location is not serviceable, you will be notified at checkout or contacted by our support team.
3. Shipping Charges
Shipping charges, if applicable, are calculated at checkout based on:
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Delivery location
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Order value
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Shipping method selected
All shipping fees are non-refundable once an order has been dispatched.
4. Delivery Timeframes
Estimated delivery times may vary based on your location and courier partner:
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Domestic orders: Typically delivered within 3–7 business days
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International orders: Delivery timelines vary based on destination and customs clearance
Please note that delivery timelines are estimates and may be affected by external factors beyond our control.
5. Tracking Your Order
Once your order is shipped, tracking information will be shared via email or SMS. You can use this information to monitor the status of your delivery.
6. Delays & Exceptions
ZINARA is not responsible for delays caused by:
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Courier service disruptions
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Customs clearance processes
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Weather conditions or natural events
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Incorrect or incomplete shipping information provided by the customer
7. Undelivered or Returned Shipments
If an order is returned to us due to incorrect address details, failed delivery attempts, or refusal to accept the package, reshipping charges may apply.
8. Contact Information
For any questions related to shipping or delivery, please contact our support team:
Address
1/71 ambethkar nagar, karkkamalam,Manalur,Pudukkottai, Tamil Nadu, 614620
Email: support@myzinara.com
Phone:+918680912518
